Effective date: July 28, 2020
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at email@example.com.
What Information does MAX Collect?
Information You Provide to Us:
We may communicate with you if you've provided us the means to do so. For example, if you've given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us or promotional email offers on behalf of other businesses, please indicate your preference by emailing us at firstname.lastname@example.org.
Information Collected Automatically
Analytics Services and Targeted Ads
Our Services use third-party analytics services, including, but not necessarily limited to, Google Analytics. These services may track details about your online activities over time and across different sites. These services help us to improve our Services. These services may also allow us to provide you with targeted advertisements or other content that you may be interested in based on your online activities. You can learn more about Google Analytics and your choices at this link. If you would like to learn more about targeted ads that may be based on your online activities (and the choices that you may exercise for certain sites and advertisers) you may wish to visit the Network Advertising Initiative or the Digital Advertising Alliance Web sites. In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link.
Do Not Track
Do Not Track is a technology that enables users to opt out of tracking by websites they do not visit. Currently, we do not monitor or take any action with respect to Do Not Track technology. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.
Will MAX Share Any of the Personal Information it Receives?
We may share your Personal Information with third parties as described in this section:
Information that's been de-identified. We may de-identify your Personal Information so that you are not identified as an individual, and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience.
Merchant Partners, Artists, and Advertisers: We allow advertisers, artists and/or merchant partners (“Partners”) to choose the demographic information of users who will see their advertisements and/or promotional offers and we may provide information we have collected from you to such Partners, in two different formats.
First, we may provide any of the information that we have collected from you in non-personally identifiable form to a Partner, in order for that Partner to select the appropriate audience for those advertisements and/or offers. Or, we might allow Partners to display their ads to users with similar usage patterns to yours. Note that if a Partner asks us to show an ad to a certain audience or audience segment and you respond to that ad, the Partner may conclude that you fit the description of the audience they were trying to reach.
Second, if you have provided us with an email address, we may provide that email address (along with your name) to a Partner, who may send you promotional offers directly, for products or services they believe you may be interested in. Or, for example, if you have provided us with an email address as part of an artist-specific interaction with the Services, we may provide that email address to the artist, who may add you to their mailing list. We do not give Partners the right to share your personal information with third parties.
Also, we may deliver a file to you through the Services (known as a “web beacon”) from an ad network. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network's servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site. You may be able to opt-out of web beacon tracking conducted by third parties through our Services by adjusting the Do Not Track settings on your browser; please note that we don't control whether or how these third parties comply with Do Not Track requests.
Affiliated Businesses: In certain situations, businesses or third party websites we're affiliated with may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. One such service may include the ability for you to automatically transmit Third Party Account Information to your Services profile or to automatically transmit information in your Services profile to your third party account; for example, posting your MAX playlist to your Spotify account. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business' or websites' policies.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. For example, sometimes a third party may have access to your information in order to support our information technology or to handle mailings on our behalf. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
User Profiles and Submissions: Certain user profile information, including your name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Your account privacy settings may allow you to limit the other users who can see the Personal Information in your user profile and/or what information in your user profile is visible to others. Please remember that any content you upload to your public user profile, along with any Personal Information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by anyone. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments. Additionally, if you sign into the Services through a third party social networking site or service, your list of “friends” from that site or service may be automatically imported to the Services, and such “friends,” if they are also registered users of the Services, may be able to access certain non-public information you have entered in your Services user profile. Again, we do not control the policies and practices of any other third party site or service.
Business Transfers: We may choose to buy or sell assets, and may share and/or transfer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Is Personal Information about me secure?
Your account is protected by a password for your privacy and security. The security measures in place on the Website and computer systems aim to protect the loss, misuse or alteration of the information you provide to us. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy and security of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What Personal Information can I access?
Through your account settings, you may access, and, in some cases, edit or delete, information you've provided to us including, for example:
name and password
user profile information, including images and files you have uploaded to the site
The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at email@example.com. Upon receipt of your request and enough information to permit us to identify you, we will correct or amend any information that is inaccurate and notify any third party recipients of the necessary changes.
Your California privacy rights
We may from time to time elect to share certain information about you collected by us on the Services with third parties for those third parties' direct marketing purposes. California Civil Code Section 1798.83 permits California residents who have supplied personal information, as defined in the statute, to us to, under certain circumstances, to request and obtain certain information regarding our disclosure, if any, of personal information to third parties for their direct marketing purposes. If this applies, you may obtain the categories of personal information shared and the names and addresses of all third parties that received personal information for their direct marketing purposes during the immediately prior calendar year (e.g. requests made in 2019 will receive information about 2018 sharing activities) or to request to opt-out of such future sharing. To make such a request, please provide sufficient information for us to determine if this applies to you, attest to the fact that you are a California resident and provide a current California address for our response. You may make this request in writing at firstname.lastname@example.org.
The California Consumer Privacy Act (CCPA) provides California residents with certain rights regarding the collection and use of their Personal Information. We operate as a service provider with respect to our Partners that utilize the Services and that are subject to the CCPA. In those instances, we collect your Personal Information on such Partners' behalf, and we only use your Personal Information for the specific purposes of providing the Services to such Partners. To fulfill these purposes, we may access your Personal Information to provide our Services, to address technical or other service problems, or to comply with the instructions of our Partners on whose behalf we collected your Personal Information. We do not access, retain, use, or disclose your Personal Information for any other purpose.
California Residents who wish to exercise their rights under the CCPA to access, delete, or opt-out of the sale of their Personal Information should submit their request directly to the Partner on whose behalf we collected your Personal Information. You may contact us to request information about the Partner on whose behalf we collected your Personal Information by emailing email@example.com. We are committed to supporting our Partners as needed in responding to your requests under the CCPA.
What other information should I know if I live in the European Economic Area?
If you are from the European Union or the United Kingdom, upon request, free of charge, you have the right to:
access and obtain a copy of the personal information we hold about you;
obtain information about the purposes for which we process your personal information and the categories of personal information concerned;
obtain information on the recipients or categories of recipients (including international recipients) to whom your personal information has been or will be disclosed;
transfer of your personal information from us to another data controller;
in certain circumstances, erasure of all personal information we hold about you;
lodge a complaint to the supervisory authority in your jurisdiction in respect of our collection or use of your personal information; and
withdraw your consent to our collection, use, storage, and dissemination of your data at any time.
You can exercise your right at any time by emailing firstname.lastname@example.org.
We may use automated decision making technologies, including profiling, to support our data processing activities. Our automated decision making capabilities include logic that attempts to identify products, offers, features or other services that we believe may interest you. By using this logic, it helps us personalize your interactions with MAX and our Partners. For you, this means that you may see online advertisements, direct marketing communications (if you have subscribed), or other advertising or marketing messages or special offers based on your activity with our Services or interactions with MAX or Partners or Affiliated Businesses.
In some instances, you may be required to provide us with personal data for processing as described above, in order for us to be able to provide you with functionality of all the features of the Services.
International and cross-border transfers
Links to other websites
What choices do I have?
What if I have questions about this policy?
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to email@example.com we will try to resolve your concerns.